FAQ

Frequently Asked Questions

We may not be able to answer all your questions about life, however, if you have a question about RustBelt Origins or our wares, you’ve come to the right place. If you don’t find the answer you’re looking for here, hit us up.

  1. What can be engraved? RustBelt Origins works primarily with slate, glass and canvas. We can also work with wood, acrylic and leather. Reach out to us to discuss what’s possible.
  2. Can you engrave metal? Powder coated metal is doable. We’re good, though we are not Superman. Currently, raw metal is not in our wheelhouse.
  3. What images / photos can be engraved? Any photo you personally have taken, any image that you own or have a license to use, or any design you have personally created or have license to use can be engraved. The caveat of course, is that the image is high resolution.
  4. Can you create a custom image? For custom images, reach out and we can discuss what’s possible.
  5. Can you engrave my favorite team’s logo? No. We take intellectual property very seriously. Stealing is never good and that includes someone else’s creative work.
  6. How do I order from RustBelt images? Start at our Request a Quote. Once you have sent the request, we will be back in touch to discuss your project. We will provide you with a quote and an estimate for the time we will need to create what you want. We will provide you with a proof for your approval before any work is begun. For large orders, we will work with you to provide a sample of the finished product.
  7. What are your payment terms? Orders will be shipped once full payment is received. Large, custom orders may require a 50% deposit.
  8. What methods of payment do you accept? We accept PayPal, Venmo and Zelle. All quotes will include sales tax and shipping costs.
  9. What if I am not happy with my product? We work very hard to make sure that every product we ship will delight the receiver. If for some reason, we fail, upon return of the product, you will receive a full refund, less the cost of shipping.
  10. What if my product arrives damaged? RustBelt Origins insures all packages for the value of the product. If you receive damaged merchandise, we will work with you to file a claim with the carrier.
  11. Why are prices not listed? Every piece from RustBelt origins is custom crafted; pricing will vary. Most single items range from $5 to $50 dollars (before shipping). Additional charges may apply if there is significant time required to make supplied artwork usable. Discounts are applied when buying multiple pieces. Pricing will be provided and agreed upon,  prior to any work being started. Additionally, a final proof will be provided on all custom work.  
  12. Is a hot dog a sandwich? NO! A hot dog is a hot dog.
  13. Is DieHard a Christmas movie? NO! Although my spouse and I disagree on this answer. Since she created the FAQs, her answer rules. NO!
  14. Can you put chicken on pizza? While it is certainly possible, we take issue with it being called pizza. And don’t get us started on pineapple…

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